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Frequently Asked Questions
Find answers to common questions about our luxury rentals, booking process, and event policies below.
How far in advance should I book my rental?
We recommend booking as soon as your event date is confirmed. Popular dates often fill up 6-12 months in advance, especially for our custom vending experiences and signature flower walls.
Do you handle delivery and setup?
Yes! We provide full delivery, professional setup, and post-event breakdown for all equipment. Fees are calculated based on your location and the complexity of the setup required. For some rental items such as concessions and some vintage decor, we do allow clients to pick up and return.
What is required to secure my booking?
To lock in your date, we require a signed rental agreement and a 50% non-refundable deposit. The remaining balance is typically due one week prior to your event date.
Can you create custom rental packages?
Absolutely. While we offer curated collections, we love working with clients to build a custom package that fits their specific vision and venue requirements flawlessly.